Have a look through our FAQ’s, under the four separate headings of Hirers, Earners/Owners, Sellers and Buyers.

Click on a question and you will be taken to the answer. At the end of the question you can be taken back to this point again by (the back to top link at the bottom of the answer) or via your Internet Browser (click the top left most button on the top left hand corner of your browser programme - click on the left arrow to be taken to the previous page - the FAQ Page).

 

Hirers:

How do I hire a Motorhome?
How can I ask specific questions about a motorhome?
What if I have a general question regarding motorhome hire?
What is included in the cost?
How do I make payment for the motorhome hire?
When is the balance payable?
Are there any other charges applicable to my hire?
How long can I hire?
Where do I collect the motorhome from?
What time do I pick up the motorhome, and when is it returned?
How many can travel in a motorhome?
What about seatbelts. Must they be used?
Do I require child seats for my children?
How long should I expect the handover to take?
Can I smoke or take pets?
How much is the excess insurance?
If I return the motorhome early, will there be a refund?
Is gas supplied with the motorhome?
What will happen to the excess insurance amount if there is any damage?
When should I report any damage to the hire insurance company?
Who can drive a motorhome? What about non-UK drivers?
I have endorsements on my licence?
Are their any issues regarding occupation?
What about multiple drivers?

Cancellation Policy

Earners/Owners:

Why should I sign up with Motorhome-City?
Is my motorhome at risk?
Can you guarantee the earnings quoted?
I only wish to rent out my motorhome for certain periods?
How do I add my Motorhome to your Website?
Can I change any of the features of my motorhome on your website?
How do I access my unique space on Motorhome-City?
What do I do before, during and after a Hire?
How do I cancel from Motorhome-City?

Seller:

Why should I sell with Motorhome-City?

Buyers:

Why should I purchase with Motorhome-City?