Cancellation Policy For Hirers

The cancellation policy for all motorhomes hired with Motorhome City is as follows:

The following cancellation charges will apply, as otherwise owners will lose severly due to unexpected and un-substantiatable cancellations :

• Up to 12 weeks before start date – Loss of booking fee 
• Between 12 – 8 weeks before start date of Hire – Payment required of 50% of vehicle hire charge and will be charged to Hirer.
• Between 8 weeks to start date of hire – Payment is required for 100% of vehicle hire charge and will be fully charged to hirer.

Once a confirmed booking is agreed between the hirer and owner, then these cancellation charges will be in effect.

It is advised that all hirers have an adequate travel insurance policy in place that will cover your late cancellation of hire booking. It is also advisable for such a policy to protect hirers and others in the traveling party against theft of personal belongings etc.